Audio Visual Maintenance / Service Contracts

Audio Visual Maintenance / Service Contracts

Audio Visual Maintenance and Audio Visual Service Contracts

We understand that if your audio visual systems or system components malfunction it can be stressful and potentially disrupt your business. That is why we strongly recommend that you put an audio visual maintenance or audio visual service contract in place, it makes business sense to look after your investment, and to ensure you maximise the working life of your audio visual system. This approach will ensue you get the optimum performance from your system and it may well save you money in the long term/run.

Our service agreements are tailored to your exact needs and are flexible depending on your circumstances. We offer a three tier system, which offers graded service levels, at our after-sales consultation, our team will recommend a contract they believe best suits your system and budget. We also carry out PMP’s preventative maintenance programs and offer rescue support to minimise any disruptions to your business in the event of a problem arising.

When an issue arises you can be assured that it will be dealt with in a professional and prompt manner. With our service contracts you have the peace of mind that we will identify, manage and resolve the issue for you as quickly as is possible. We aim to have an engineer on site within the time specified by the level of service contract in place. Our service support engineers rectify the majority of issues on-site.  However, if necessary they will order replacement parts to rectify the fault. To limit the down-time or any disruption to your business, we also have interim loan solutions when available in order to keep your system running.